About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.

About the role
The Four Seasons Hotel Philadelphia is seeking a Corporate and Travel Industry Sales Manager to join our commercial team. As the Corporate and Travel Industry Sales Manager, you will play a key role in maximizing revenue by managing and developing business within the retail and negotiated segments. This position focuses on both strategic account management and proactive sales efforts, with a goal of driving high-value business and long-term relationships for the hotel.

What you will do

• Lead proactive sales efforts to secure business across key segments including retail and negotiated.
• Manage a portfolio of top-producing accounts while actively pursuing new opportunities to grow market share.
• Participate in trade shows, roadshows, client events, and sales missions to generate leads and elevate brand awareness.
• Conduct site visits, familiarization trips and local activations to showcase the property's amenities and services.
• Analyze performance, market trends and competitor activities to optimize sales strategies and identify growth opportunities.
• Develop and maintain strong relationships with key clients, travel advisors, tour operators, DMCs, and corporate partners.
• Maintain an expert understanding of the hotel’s facilities, services, and unique value proposition.
• Manage the full sales process including prospecting, contracting, revenue forecasting, and account management.
• Prepare and present regular sales reports and performance metrics to leadership.
• Ensure coordination between sales, operations, and other departments to guarantee service excellence.
• Work closely with Revenue Management and Reservations to ensure optimal rate strategies and availability.
• Represent the hotel with the highest standards of professionalism and service excellence in line with the Four Seasons brand.
• Able to manage a dynamic workload and stay responsive to client and internal needs while traveling.

What you bring

• Must be willing to work a flexible schedule in order to accomplish all major responsibilities. This may include some evenings, weekends and holidays.
• High attention to detail and customer service skills
• Bachelor’s Degree in Marketing, Sales, Hospitality or a related field is preferred 
• At least 2 years of experience in Sales preferred
• Candidates must have excellent personal presentation and interpersonal skills
• Successful candidate must possess legal work authorization in the United States

What we offer:

COMPLIMENTARY

• Room night stays at Four Seasons worldwide
• Employee meals prepared by our culinary team
• Dry cleaning and alteration of employee uniforms

DISCOUNTED

• Medical, Dental, and Vision coverage
• Parking and Septa access
• City Fitness membership

ADDITIONAL

• PTO and Nine (9) Paid Holidays
• 401k participation with a company matching program
• 100% Company-Paid Parental Leave
• Growth Opportunities with Four Seasons

Schedule & Hours:

Full time position

Hybrid Model – Once introductory period validated, candidate will have the opportunity to work with a hybrid model (on-property/remote). Candidate must remain adaptable and responsive to business needs, including availability for client visits and coverage during colleagues’ travel. Remote work eligibility will be based on operational needs and demonstrated performance, as assessed by the Director of Sales.

Want to know more about working for Four Seasons? Visit us at:

You Tube: http://bit.ly/WeAreFS

Facebook: http://bit.ly/WeAreFS_FB

LinkedIn: http://bit.ly/WeAreFS_LI

Twitter: http://bit.ly/WeAreFS_TW
Instagram: http://bit.ly/WeAreFS_IG

See what our employees are saying at: #FSEmployee

Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

To access the 'EEOC is The Law' Information poster please visit this website: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf